Terms & Conditions — Credit / Debit card
USA SHIPPING ONLY
We cannot ship outside of the
USA because of expensive agricultural inspection,
quarantine, and Customs paperwork, etc. If you live outside the USA you should consider
growing from seed. It is easy to
to import seeds but complicated, costly, and live
plants. Find a seed suplier, or a local cactus
collector group near where you live.
Shipping Turn around
One - two
business days before your item is sent. All
shipping is UPS Ground.
RETURN POLICY – 100% refund
• If you're not 100%
satisfied we pay return shipping via UPS. We will
arrange a "Call Tag" such that all you have to do is
put the package out where the driver can find it,
then put on the shipping label.
We pay return
shipping, but you must send back the item in
reasonabley good condition.
Owner: Verne Robinson
Business name: Cat & Cactus Heaven
(private property) 18092 Brennan Rd., Escalon, CA
209 838 6132,
IN CASE OF DAMAGE
item arrives damaged we will pay return shipping and
100% refund. Just pack it back up in the carton it
came in - we'll have UPS pick it up from where the
package was originally left.
• Email me when the item is ready for pickup. I'll initiate a
UPS Call Tag for them tol pick
up the box from the same place they originally
delivered it. You do not have to be home. The driver will have a preprinted
label. You don't have to do anything else!
• When your item is
returned you will receive a refund to your credit card.
No rush shipping. Pease plan ahead for gifts; no
"Next day" or other rush service is available.
• UPS Ground is the only
shipping method offered. UPS is very
reliable, tracable, and professional.
• Tracking info/shipping
notice sent next business day after payment. Your
plant ships the next available business day after
you pay; from California (me) FedEx claims
5-business day delivery to the East Coast.
• Professional packing
materials ensure that your plants will arrive in
perfect condition. We have many years of expert
No international sales - plants need
elaborate customs paperwork.
require special "Phyto Sanitary" permits, etc. This
is very time
consuming, and too expensive for the paperwork. Then there is the cost of
air freight across an ocean...no one wants to pay
$300-to-$500 for a $50 plant. I don't want to drive
200 miles round trip to an agricultural
inspection/quarantine station, and fill out pages of
paperwork for customs, etc. International plant
shipping is only for large corporations, or research
|July 28, 2017 Direct
sales from our site to you, with your choice
of credit/debit card payment is starting up
Thank you for your